{"id":2501,"date":"2025-12-30T12:09:58","date_gmt":"2025-12-30T15:09:58","guid":{"rendered":"https:\/\/sanadalabs.com\/?page_id=2501"},"modified":"2026-01-05T21:54:53","modified_gmt":"2026-01-06T00:54:53","slug":"smpv","status":"publish","type":"page","link":"https:\/\/sanadalabs.com\/en\/cases\/smpv\/","title":{"rendered":"SMPV"},"content":{"rendered":"
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SMPV<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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End-to-End Medical Shift Management with AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Scaling healthcare operations with data, automation, and artificial intelligence<\/span><\/p>

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Challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Managing medical shifts is a complex operation involving multiple stakeholders, organization-specific rules, and an extended journey \u2014 from opening a position to compensating healthcare professionals.<\/p>

In a sensitive sector like healthcare, fragmented information and limited operational visibility make it harder to ensure efficiency, reliability, and predictability as operations scale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Vision\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The founders wanted to scale their operation <\/strong> using modern technology and AI, supporting the entire lifecycle of medical shifts, from credentialing to financial management.<\/p>

Beyond replacing existing tools, the vision was to build a robust, scalable, and secure technology foundation to support decision-making, ensure traceability, and enable long-term operational evolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Approach<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How the innovation lab contributed to the business<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Deep immersion in the business and operations to understand processes, rules, and decision-making triggers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Interviews with teams responsible for shift management, credentialing, closing processes, contract management, and finance to understand their needs and perspectives.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Mapping of critical workflows, data organization, and business rules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Redesign of processes and user experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Development, implementation, and progressive evolution of the platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What we built<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A credentialing app for physicians with AI-powered data extraction and validation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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End-to-end integrated management, from opening a position to payment control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI agents to monitor business indicators and support faster, better decision-making.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Billing, payment allocation, and advance payment management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Integration with the company\u2019s existing systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Real-time dashboards providing visibility into job openings and shift coverage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Greater agility in shift coverage and vacancy management, with improved quality in relationships with physicians.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Platform live and continuously evolving based on team feedback.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Over 50,000 medical shifts managed, with no constraints on business scalability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Increased security in physician credentialing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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More efficient administrative and financial management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why this matters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SMPV demonstrates how artificial intelligence can be applied to mission-critical operations<\/strong>where reliability, traceability, and efficiency are essential to sustaining growth.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

SMPV Plataforma para gest\u00e3o de plant\u00f5es m\u00e9dicos Escalando opera\u00e7\u00f5es de sa\u00fade com dados, automa\u00e7\u00e3o e intelig\u00eancia artificial \u00a0 Desafio A gest\u00e3o de plant\u00f5es m\u00e9dicos \u00e9 uma opera\u00e7\u00e3o complexa, que envolve m\u00faltiplos atores, regras espec\u00edficas por organiza\u00e7\u00e3o de sa\u00fade e uma jornada extensa, da abertura da vaga ao pagamento do profissional. Em um setor sens\u00edvel como […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2428,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2501","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/pages\/2501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/comments?post=2501"}],"version-history":[{"count":0,"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/pages\/2501\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/pages\/2428"}],"wp:attachment":[{"href":"https:\/\/sanadalabs.com\/en\/wp-json\/wp\/v2\/media?parent=2501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}